Effective Date: Feb. 8, 2022
Last Updated: Feb. 13 2025

At The Vermont House, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure. We want you to feel confident about how we manage your data when you visit our website or stay at our property.

1. Information We Collect

When you make a reservation, contact us, or browse our website, we may collect the following types of information:

Personal Information:

• Name, phone number, email address, and mailing address
• Payment details for reservations
• Check-in and check-out dates, as well as special requests

Mobile Information:

• Your phone number for SMS communications related to your stay (e.g., reservation confirmations, check-in details)

Website Usage Information:

• Device and browser type
• IP address
• Cookies and usage data

2. How We Use Your Information

We collect your information to provide you with the best experience possible. Specifically, we use it to:

• Manage reservations and payments
• Communicate essential information about your stay
• Respond to your inquiries
• Send important SMS messages related to your reservation or stay
• Improve our website and services

We do not share your mobile information with third parties for marketing purposes without your explicit consent.

3. SMS Messaging Policy

By providing your phone number, you agree to receive SMS messages from The Vermont House. These messages may include:

• Reservation confirmations and updates
• Check-in instructions and important information
• Occasional promotional offers (only with your consent)

To Opt Out:

• You can opt out of SMS messages at any time by replying STOP to any message you receive from us. For assistance, text HELP to [Insert Shortcode] or contact us at [Phone Number].

4. How We Protect Your Information

We take your security seriously and use the following measures to protect your personal information:

• Encryption: We use encryption technology to secure sensitive data, such as payment information.
• Access Controls: Only authorized staff have access to personal data, and they are trained in data protection practices.
• Regular Audits: We conduct regular reviews and audits of our data security practices to ensure compliance and protection.

Despite these precautions, no system can guarantee absolute security. We encourage you to protect your own information by using secure devices and connections.

5. Sharing Your Information

We do not sell or trade your personal information. However, we may share it with trusted service providers for the following purposes:

• Processing payments
• Managing reservations
• Ensuring compliance with legal obligations

These service providers are required to protect your information and use it solely for the services they provide on our behalf.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Accessing or correcting your information
• Requesting that we delete your information (where applicable)
• Withdrawing consent for certain uses of your data

To exercise these rights, please contact us at [Email Address].

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and analyze site traffic. You can adjust your browser settings to disable cookies, but some features may not work as intended without them.

8. Third-Party Links

Our website may contain links to other sites. Please note that we are not responsible for the privacy practices of these third-party websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Updates will be posted on our website, and the effective date will be revised.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out!

The Vermont House
15 W Main St, Willminton, VT 05363
802.858.6648
info@thevermonthouse.net

For more information, please review our Terms and Conditions.